Privacy Policy

Introduction

CarAid ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our car repair estimate service.

Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and zip code when you submit a request for a car repair estimate.
• Vehicle Information: Make, model, year, and vehicle identification number (VIN) if provided.
• Damage Information: Description of the damage and photos you upload of your vehicle.
• Technical Information: IP address, browser type, device information, and cookies when you visit our website.

How We Use Your Information

We use your information for the following purposes:

• To provide you with car repair estimates
• To communicate with you about your estimate request
• To improve our services and website
• To comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with trusted service providers who help us operate our business and service providers who help process your estimate request.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of your personal information
• Request deletion of your personal information
• Object to our processing of your personal information

Cookies, Analytics, and Advertising

We use cookies and similar technologies to operate and improve our website. You can set your browser to refuse all or some browser cookies, but this may affect your ability to use some features of our website.

Google Analytics: We use Google Analytics to collect, monitor, and analyze information about how visitors interact with our website, including website activity and completed purchases. This helps us improve site functionality and user experience. Google Analytics uses cookies and similar technologies to collect this information.

Google Ads remarketing:We use Google Ads remarketing services to advertise across the internet to previous visitors of our website. Third-party vendors, including Google, may use cookies, device identifiers, tracking pixels, or similar technologies to serve ads based on a person's past visits to our website. Information collected through these services is handled in accordance with this Privacy Policy and Google's Privacy Policy.

You can manage how Google advertises to you through Google My Ad Center or find additional interest-based advertising opt-out options through the Network Advertising Initiative.

To learn more about how Google processes your information when you visit our website, review How Google uses information from sites or apps that use our services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be reflected here, so we encourage you to visit this page regularly. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.